Shipping Policy

Delivery and title of ownership 

Shipment of the Products will take place on business days, not being a public holiday. The delivery time stated by Loop is purely indicative. Delays in delivery, unless they exceed 30 days from the original estimated delivery date, may not under any circumstances give rise to any compensation or cancellation of the Order. 

By default, the invoice must be paid before shipment. Upon full payment, title and risk to the relevant Products shall pass to the Customer. In case Loop makes an express written exception and accepts payment on delivery, the risk transfers from Loop to the Customer from the moment Loop delivers the shipment to the carrier designated by Customer and any taxes and costs in connection with the shipment are borne exclusively by the Customer. When the risk has been transferred, Loop cannot be held liable for any damages to or loss of the Products.  

Until title to the Products is transferred to the Customer, the Customer is expressly prohibited from alienating the Products, using the Products as a means of payment, pledging them or encumbering them with any other security rights. 

Loop is entitled, insofar as reasonably possible, to make split deliveries so that the Customer receives the Products as soon as possible. There are no additional costs associated with such split deliveries. However, in the event that you request that we deliver in parts, we may charge you for extra delivery costs. 

Nothing in this Agreement shall be construed to transfer ownership or grant a license under any intellectual property right to the Customer.